Millcove Digital Solutions Ltd (“MDSL”, “We”) are committed to protecting and respecting your privacy.
MDSL collects information from you in order:
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our site www.bitcove.ie (“our site”) which includes the following:
Identification Documents:This may be passport, driver license or other recognised national ID cards.
Personal Identification details: Full Name, date of birth, utility bills, proof of residency photographs, phone number, home address, e-mail, proof of payment, proof of account holder, PPSN/tax identification numbers.
Payment details: Bank Account Information, payment card details, transaction history, trading data.
Source of funds: To use certain features may request; payslips, receipts, questionnaire answers, BlockChain addresses, any other information required to satisfy MDSL in relation to source of funds.
Digital Asset Address: Public address of the digital assets a user is trading.
Correspondence Information: Communication between users and our support team via E-mails and Live-Chats. Responses to surveys/questionnaires, entry into prizes, public social network posts and likes.
Corporate Customer: Identification of Directors and Shareholders, Company formation Documentations, company registration number, Registered Business Address.
Employment Information: Job title, description of role, payment details, office location.
Bitcove reserves the right to subject Customers to an Enhanced Due Diligence (EDD) Procedure, in the event Bitcove is obligated by law to do so or when it has reason to believe EDD Is necessary for entering into a business relation with a customer.
EDD procedures encompasses, among others: video-verification, inspection of supporting documents for proof of identity or address, checking against sanctions list and establishing whether the customer is a politically exposed person.
This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, marketing, payment and delivery services, advertising networks, analytics providers and search information providers. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
The money laundering provisions of anti-money laundering legislation require that certain documents must be retained for a period of five years after the relationship with the customer has ended. We keep income tax records for a period of six years after completion of the transactions to which they relate.
We use information held about you in the following ways:
Information you give to us and that we collect about you.We will use this information:
We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
You agree that we have the right to share your personal information with:
We will disclose your personal information to third parties subject to the following only:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will store your personal data for a period necessary to fulfil our statutory obligations.
Compliance with our anti-money laundering and combating terrorist financing obligations: The information provided by you will be used for compliance with our customer due diligence and screening obligations under anti-money laundering and combating terrorist financing obligations under The Money Laundering provisions of the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 to 2021 (“the Act”) (and any subsequent aml legislation).
We may share information and documentation with domestic and foreign tax authorities to establish your liability to tax in any jurisdiction. We shall not be responsible to you or any third party for any loss incurred as a result of us taking such actions.
You have the right to withdraw your consent at any time by emailing email@example.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have a right to complain to the Data Protection Commissioner (DPC) in respect of any processing of your data by:
Please note that the above rights are not always absolute and there may be some limitations.
If you want access and/ or copies of any of your personal data or if you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we send you or a third party a copy your relevant personal data in a reusable format please contact The Manager in writing using their contact details above.
There is no fee in using any of your above rights, unless your request for access is clearly unfounded or excessive. We also reserve the right to refuse to comply with the request in such circumstances.
We may need to verify your identity if we have reasonable doubts as to who you are. This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you or we may be prevented from complying with our legal obligations.
You have a right to access information held about you. Your right of access can be exercised in accordance with the by submitting a written request to firstname.lastname@example.org
You can request the removal of your personal information at any time by submitting a request to email@example.com